There might be a few reasons why your artwork doesn't show up on the widget. There might be an error in the integration method that was chosen for the Widget. Or there might have been an error when integrating the widget to your site. 


Revise the following to identify the error:



Check you have used the correct integration method for your widget


If you have selected the Dynamic Integration, remember this integration allows you to show the artwork on your page automatically, using HTML or JS. This requires your site to have a product page where the widget can take the information from.





If you have selected the Static Integration for Single Artwork or Not Specified, bear in mind that it allows you to select one of your artworks previously uploaded to the Artworks section of your ArtPlacer Dashboard. A piece of code is generated for each of the artworks to work with the widget. You will need to ensure the artworks are uploaded to ArtPlacer previously.



Static Integration


For this type you will need to have uploaded your artworks to ArtPlacer. Recommended for small catalogues or collections.


If you have selected the Static Integration for Single Artwork, Selected collection or Not Specified, bear in mind that it allows you to select one of your artworks previously uploaded to the Artworks section of your ArtPlacer Dashboard. A piece of code is generated for each of the artworks to work with the widget. You will need to ensure the artworks are uploaded to ArtPlacer previously. 



Single Artwork


Selected collection

Verify the collection you have selected contains the artworks you want to display

Not Specified

Verify you have uploaded artworks to your ArtPlacer account

If you're using a common platform, read our widget documentation

 

We have integration instructions for :


If you've checked these options and everything seems to be working alright, contact us