General FAQs

FAQs and Troubleshooting

How many days can I trial a plan for?
ArtPlacer's free trial runs for 7 days.  However, if you believe you need more time for a particular reason, let  us know and we'll try to accomm...
Wed, 26 May, 2021 at 9:24 AM
My email is "already taken"
If you try to subscribe, then decided otherwise and tried again, you'll probably receive a warning message saying "your email is already taken&quo...
Wed, 26 May, 2021 at 9:24 AM
Is ArtPlacer for Desktops or Mobile?
It's for both!  We offer a wide range of services, including: ArtPlacer Web Services, where you can create room setups with stock-rooms or your own ...
Wed, 26 May, 2021 at 9:25 AM
Do I get a gallery page when I subscribe?
Yes! When you become part of the ArtPlacer community, you receive your own Discover ArtPlacer gallery site. If you wish to hide your gallery from the di...
Wed, 26 May, 2021 at 9:26 AM
Can I add collections to match my art collections?
Yes, absolutely. When you've uploaded an artwork, make sure you complete the Collection field. This will automatically create a collection that will th...
Fri, 19 Feb, 2021 at 3:31 PM
What is ArtPlacer?
ArtPlacer is a web-based tool for galleries, artists, and art professionals to portray artworks and photographs in a home or any space. ArtPlacer handles pe...
Wed, 26 May, 2021 at 9:27 AM
Is ArtPlacer a Gallery?
Although we do like to think of ourselves as helpers to the art community, we’re not a gallery ourselves.  ArtPlacer is a web-based tool for galleries, art...
Wed, 26 May, 2021 at 9:27 AM
If I am subscribed to ArtPlacer, do I need to pay for the mobile app?
ArtPlacer's mobile app works as an add-on to the web services.  The app is the easiest way to visualize art in a home. Using Augmented Reality technol...
Wed, 26 May, 2021 at 9:27 AM
Can I use ArtPlacer on my Mac/Windows?
Yes! ArtPlacer works on all devices, desktop and mobile too.  If you find incompatibilities with your operating system or hardware, let us know.
Wed, 26 May, 2021 at 9:28 AM
Does ArtPlacer charge commission on sales?
Not at all!  However, you can definitely showcase your art on Discover ArtPlacer and ArtPlacer's Mobile App, potential buyers can inquire about your w...
Wed, 26 May, 2021 at 9:28 AM