Support

General FAQs 13

• What is ArtPlacer?
• Is ArtPlacer for Desktops or Mobile?
• How can I sell my artworks through ArtPlacer?
• Do I get a gallery page when I subscribe?
• How many days can I trial a plan for?

See all 13 articles

Getting Started Guides 10

• Getting started with Discover
• Getting started with Artworks
• Getting started with Library Spaces
• Getting started with My Spaces
• Getting started with Frames

See all 10 articles

First Steps 6

• How to set up an account
• How can I add more than one user?
• How to log in
• How to Change Profile Details
• How to Change Sytem of Measurement

See all 6 articles

Uploading Files onto ArtPlacer 7

• How to upload my first artwork - Single Artwork
• How to Upload Artworks - In Bulk
• How to create a setup
• Which image files should I upload to ArtPlacer?
• How to Import Artworks from a CSV file?

See all 7 articles

Subscription Plans 7

• Can I purchase on a monthly basis?
• Can I pay yearly?
• Does ArtPlacer offer a one-off payment?
• What's the pricing on the plans?
• How can I swap plans?

See all 7 articles

Artworks 8

• How many artworks can I upload?
• How can I change the system of measurement?
• How to change an artwork's privacy
• How can I place more than one artwork on a wall?
• Which format should I upload my images on?

See all 8 articles

Library Spaces 9

• What are Library Spaces?
• How many Library Spaces are there?
• Are walls on Library Spaces already set up?
• How can I request more Library Spaces?
• How do Library Spaces handle perspective?

See all 9 articles

My Spaces 9

• What are 'My Spaces'?
• How many spaces can I upload?
• How to upload your first 'My Space'
• How do I set up the walls ?
• What's a Custom Booth Wall? How do I create it?

See all 9 articles

Saved Setups 4

• What are 'Saved Setups'?
• How can I share Saved Setups?
• Can I edit a Saved Setup?
• How can I delete Saved Setups?

Frames 10

• Do you offer framing options?
• How can I design my own frames?
• Can I upload my own frames?
• How can I edit or delete a frame?
• In which order do the frames show up? How can I see the frames I created on the Spaces section?

See all 10 articles

Everything about Website Integrations 15

• What is the ArtPlacer Widget?
• How can I get the ArtPlacer Widget?
• Which integration method is best for my site?
• Does ArtPlacer embed the Widget on my website?
• Can I remove ArtPlacer's logo from my widget?

See all 15 articles

Virtual Exhibitions 28

• Step-by-step guide to build your first Virtual Exhibition
• What are ArtPlacer Virtual Exhibitions?
• How can I navigate the Virtual Exhibition?
• Do you offer Virtual 3D Exhibitions?
• How many Virtual Galleries do you offer to create Virtual Exhibitions?

See all 28 articles

Discover ArtPlacer 3

• What do I need to be showcased on Discover ArtPlacer?
• What do I need to be showcased on ArtPlacer Mobile?
• Customizing my Discover ArtPlacer Profile

ArtPlacer Mobile App - Augmented Reality 6

• What's ArtPlacer Mobile?
• What's Augmented Reality?
• Does the full version of the app grant me ArtPlacer's full access?
• Can I use ArtPlacer mobile just as app.artplacer.com?
• Do you offer a white-labeled AR app?

See all 6 articles

Billing 7

• Does ArtPlacer offer discounts for NGOs?
• How can I cancel my account?
• Where can I find my invoices?
• How can I change/update my payment method?
• Can I cancel my account at any time?

See all 7 articles

Copyrights and Privacy 3

• Does ArtPlacer claim copyright of my images?
• Can I use the downloaded preview on my website?
• Can I keep my work private?